Transform your enterprise with intelligent automation
We help enterprises and growth companies implement practical AI solutions that deliver measurable ROI. From strategy to execution, we turn AI potential into operational reality.
What does i12ai do?
i12ai is an AI transformation consultancy based in Singapore. We provide AI strategy, AI implementation, AI training, and AI visibility services (SEO, GEO and AEO) for enterprises and growth companies across Southeast Asia. Every engagement is grounded in clear use cases, measurable outcomes and solutions your team can maintain.
End-to-end AI services for real business impact
AI Strategy Consulting
We map your operations to identify high-impact AI opportunities, build business cases, and design implementation roadmaps aligned with your goals.
- AI readiness assessment
- Use case prioritisation
- ROI modelling and business case
- Technology stack advisory
AI Implementation
From proof of concept to production deployment, we build and integrate AI solutions that work within your existing systems and workflows.
- Custom AI agent development
- Workflow automation
- System integration
- Data pipeline setup
AI Training
Build AI capabilities across your organisation with customised training programmes designed for executives, managers, and operational teams.
- Executive AI literacy
- Hands-on prompt engineering
- Team workflow optimisation
- AI governance frameworks
AI Visibility: SEO, GEO & AEO
Make your business visible where buyers now search: Google, ChatGPT, Gemini and Perplexity. We audit, fix and build the technical and content foundations of AI-era search.
- SEO audits and technical fixes
- Generative Engine Optimisation (GEO)
- Answer Engine Optimisation (AEO)
- Schema markup and llms.txt deployment
A proven approach to sustainable AI transformation
Discover
We analyse your operations, identify bottlenecks, and map where AI can drive the highest impact. No abstract initiatives, only concrete use cases.
Design
We architect solutions that fit your existing stack, define clear workflows, and establish success metrics before writing a single line of code.
Deploy
We build, integrate, and launch with proper testing, validation, and human oversight. AI becomes another tool in your stack, visible and controllable.
Optimise
We measure results, refine prompts, add guardrails, and continuously improve. Your team learns to maintain and evolve the solutions independently.
AI applications that transform operations
Intelligent Customer Service
Deploy AI agents that handle customer enquiries around the clock, understand context, support multiple languages, and seamlessly escalate to human teams when needed.
Document Processing Automation
Extract data from invoices, contracts, and forms automatically. Our AI systems handle classification, data extraction, and validation with human-level accuracy.
Sales and Marketing Automation
Automate lead qualification, personalise outreach at scale, and generate content that converts. AI handles the repetitive work so your team can focus on relationships.
Operations Intelligence
Transform your data into actionable insights. Natural language queries against your databases, automated reporting, and real-time dashboards powered by AI.
Real projects, measurable outcomes
Thousands of fragmented supplier invoices, previously requiring a 6-person team working 1–2 weeks every cycle. We built Invoice Master, a custom AI invoice-processing tool.
"I gave them the problem statement… and after that they came out with a working tool within 3 days. i12ai is now my go-to provider to build any customised solution for my company."
A therapy private practice with operational bottlenecks and no in-house technology capability. We designed and delivered an AI-powered booking system built around how the practice actually works.
"They have created an AI-powered booking system which they have delivered with ambition, skill, and genuine care. For a small private practice like mine, having a tech partner of this calibre has been transformative."
Led by tech leaders who have scaled businesses globally
i12ai is founded on the belief that AI transformation requires both deep technical understanding and practical business acumen. We bring over two decades of experience building and scaling technology platforms, as well as winning tech innovation awards such as FastCompany's 'World's 50 Most Innovative Companies'.
Clement Wong
Driving growth in B2C and B2B digital platforms. Expert in rapid test-and-learn, go-to-market execution, and stakeholder alignment at executive level.
Dawid Makowski
CTO at multiple enterprises including Changi Airport Group. Specialises in high-impact software products, with deep expertise in digital transformation and engineering team leadership.
AI transformation for your sector
The patterns repeat — customer service automation, document processing, sales automation, operations intelligence — but the implementation is always specific to how your industry works.
Hospitality & Travel
Guest service agents, booking automation and back-office AI for hotels, attractions and travel operators.
F&B
Invoice processing, supplier management and demand insight for restaurant groups and food businesses.
Retail
Customer service AI, product content generation and operations intelligence for retailers.
Healthcare
Booking systems, patient communication and document automation for clinics and practices.
Education
Enquiry handling, admissions automation and AI literacy training for schools and training providers.
Professional Services
Document processing, research automation and client-service AI for firms that sell expertise.
Frequently asked questions
What does i12ai do?
i12ai is an AI transformation consultancy based in Singapore. We help enterprises and growth companies plan and implement practical AI: strategy and roadmaps, custom AI agents, workflow automation, team training, and AI visibility services covering SEO, GEO and AEO.
What is AI transformation?
AI transformation is the process of redesigning business operations around AI capabilities: automating workflows, deploying AI agents for customer service and document processing, and equipping teams to work with AI tools. Done well, it produces measurable time savings and revenue impact rather than stalled pilots.
How long does an AI transformation project take?
Most i12ai engagements follow a four-phase approach: Discover, Design, Deploy, Optimise. A first production deployment typically goes live within 6 to 12 weeks, depending on scope and integration complexity. Strategy-only engagements are shorter; multi-department programmes run longer.
Which industries does i12ai work with?
We work with Singapore and regional SMEs and enterprises across hospitality, retail, travel, education, healthcare, F&B and professional services. The underlying patterns, customer service automation, document processing, sales automation and operations intelligence, apply across sectors.
What is GEO (Generative Engine Optimisation)?
GEO is the practice of making your business visible and citable in AI engines such as ChatGPT, Gemini, Perplexity and Claude. It combines structured data, entity signals, llms.txt deployment and citable content so AI engines recommend your business when users ask for providers like you.
What is AEO (Answer Engine Optimisation)?
AEO targets direct answer positions in search: Google AI Overviews, featured snippets, People Also Ask boxes and voice results. It uses question-format content, concise answer capsules and FAQ schema so search engines surface your content as the answer.
How much does AI transformation cost in Singapore?
Cost depends on scope. An AI readiness assessment is the lowest-commitment starting point. Strategy engagements are priced per roadmap; implementation is priced per use case and integration complexity. We build an ROI model before any build begins, so you see projected payback before committing.
How do I know if my business is ready for AI?
Take our free AI Readiness Assessment. It evaluates your data, processes, team capability and use-case fit, then gives you a concrete readiness score with next steps. Most businesses are readier than they think for at least one high-impact use case.
Let's start a conversation
Fill out the form and we'll get back to you within 24 hours. Or email us directly at readyforai@i12ai.com.
i12ai7 Temasek Boulevard, #12-07
Suntec Tower One
Singapore 038987